Terms and conditions of use
1 / General provisions
The offer and sale of products on the website Sugarmania.it are regulated by these general sales provisions. Products purchased on the website Sugarmania.it are sold directly by Sugarmania. The customer is required to read the General Conditions carefully that were made available to the site.
2 / Seller data
Sugarmania di Scot srl, registered office via Volpiano 90, Leinì (TO) P.IVA09973470017
3 / Orders management
3.1 / General
All the products present on our online catalog are addressed exclusively to end users, which the law defines "consumers". The products offers as well as the prices of the same are valid until still visible and purchased on the site and in any case, while stocks last
These General Terms and Conditions of Sale regulate the offer, transmission and acceptance of purchase orders between users of the Ecommmerce site Sugarmania.it who have made the age of age (1980s) and the company itself, limited to the products on the site Sugarmania.it. The characteristics and prices of the products are presented in good evidence in the offer relating to each product.
3.2 / Purchase of the products
For the purchase of products, the customer must register as a user at Sugarmania.it and after having read the general conditions, with particular reference to the contribution for delivery costs and the methods of exercising the right of withdrawal, of privacy, will compile and send the order form in electronic format, following the instructions contained on the site, putting each Product of your own interest in the "cart", selecting the desired payment method and choosing the "Send Order" option.
Before submitting your purchase order, the customer will have the ability to correct any data entry errors, change the quantity or delete some of the products previously inserted into its "cart", following the appropriate editing procedures contained on the site
By sending the order, the customer recognizes and declares to have read all the indications provided during the purchase procedure and to fully accept the general provisions. The customer will have the opportunity to view and follow the status of your order through the "Orders" area of your account.
3.3 / confirmation confirmation of the order
In accordance with the provisions of Article 53 of the Consumer Code (D.L. 206, 06/09/205), the customer receives, at the time of executing the contract, by email, the confirmation of receipt of the purchase order, containing a summary of the essential characteristics of the ordered product, of its price, of the amount paid, of the address Geographic to present any complaints or request other information.
3.4 / transport and delivery
The products will be delivered to the address indicated by the customer at the time of compilation of the order. The customer can request the delivery of what is ordered to a natural person at his choice, whose residence or domicile is within the Italian territory
Delivery costs are charged to the customer and are distinctly highlighted on the site and in the order form. The amount to be paid for shipping is € .8.00; For purchases over € .100.00 Shipping is free. All purchases will be delivered by express courier SDA from Monday to Friday, excluding holidays and national parties. Sugarmania it is not responsible for any non-predictable delays.
All shipments made by sda courier are traceable, by clicking on the appropriate pane present in the right column in all pages of Sugarmania.it, By entering the shipping code that will be communicated to you by email when shipping the products. Delivery is carried out from Monday to Friday (Saturday and holidays excluded), throughout the national territory, within 4 (four) working days, with effect from the day following the one in which the optical reading of the barcode is for the first time at the sorting hub
In any case, except in cases of force majeure or fortuitous case, in accordance with the terms provided for by Article 54 of the Consumer Code, the products will be delivered within a maximum period of 30 (thirty) days starting from the day after the day in which the customer sent the order a Sugarmania, except the impossibility of delivering the ordered goods following the aforementioned unavailability, even temporary, of the products, of which it will still be communicated to the customer within the expiry of the aforementioned term. For the delivery of the goods, the presence of the customer or a person in charge of the address of the recipient is required in order. At the time of delivery of the goods by the courier, the customer is obliged to check that the number of packages in delivery corresponds to what is indicated in the transport document and that the package is intact and not altered. In the event of any damage to the package and / or the products or the lack of correspondence of the number of packages, the customer must accept the goods with written control reserve on the courier delivery test. Once the transport document is signed to the courier, the customer cannot oppose any disputes about the external characteristics of the package delivered or any lack of other packages.
4 / guarantees and product information
Sugarmania Buy products on your site directly from suppliers and selected traders carefully for their scrupulous and stringent quality controls. The products for sale up Sugarmania.it, corresponding to industry standards, highlight the main features and purposes of use in each web page. The photos of the products for sale may differ slightly from the reality in terms of image and colors due to the browser or the monitor type used and are intended to be indicative purpose. The technical characteristics of a product, approvals and safety declarations of each product sold by Sugarmania.it are indicated on the label or on the packaging or in the product usage instructions and can be found entirely or for extracted at the same site at the product illustration.
The price of the products is expressed in euros and includes VAT, as of all applicable taxes and taxes. Prices are subject to change. Please check the final sale price before sending the order proposal.
Orders made from a site of a different nation ... to be completed
All products are delivered with a label / identification plate attached and sealed. Please do not remove the seals of the purchased products, the label or the plate if you wish to return the purchased product.
Sugarmania it is in no way responsible for the incorrect information or data and any technical or other inaccuracies provided by third parties that could be indicated in the products. All products are covered by the guarantee for lack of conformity, lasting not less than 24 (twenty-four) months, given limited to the Italian territory at the State City of the Vatican and to the Republic of San Marino ("Legal guarantee of conformity for consumer goods) provided by the title III, Chapter I of the Consumer Code (Article 128 and following).
The guarantee, given for the duration indicated above and within the specified territory, applies to the product that present a lack of conformity, provided that the product itself is used correctly, in compliance with its intended use and of the provisions of the technical documentation or instructions for use attached. This guarantee is only paid to the customer that is consumer. In case of lack of conformity Sugarmania at its expense, to restore the compliance of the product by repairing / replacement or price reduction, unless otherwise resolved if necessary. Warranty assistance is paid upon performance of the purchasing title.
Sugarmania it reserves the right to replace the product also with a product of superior characteristics, or to resolve the sales contract with return of the entire sum paid and any additional expenses for the case in which, for any reason, it is not possible to restore or replace a product under warranty. Sugarmania it does not respond for any delays in carrying out repairs or replacements by third parties and / or producer. In cases where the product is provided in order to be able to use the guarantee, the product must be returned in the original packaging, complete in all its parts (including packaging and possible documentation and accessory equipment).
Sugarmania it guarantees compliance with the quality standards relating to products on sale, exclusively until the time of delivery. It is exclusive responsibility for the improper use of the products following the time of delivery.
4.1 / made goods and right of withdrawal.
The customer can return the products purchased from Sugarmania without any penalty and without specifying the reason, within ten (10) working days from receipt of the products purchased by Sugarmania. To exercise the right of withdrawal, the customer must send to the following address: info@sugarmania.it a communication containing:
- the manifestation of willingness to make use of the right of withdrawal pursuant to art. 64 of the Consumer Code;
- the indication of the products for which the customer wants to make use of the right of withdrawal;
- the progressive order number issued at the time of purchase;
- the data relating to the customer's bank account account, exclusively in the event that the customer has made the payment by bank transfer or by credit card.
This communication can be sent, again within the aforementioned time of 10 (ten) days, also by mail, telegram and fax.
The products must be returned intact, complete with accessories, in their original packaging; Where present; The original seal of the individual products must also be intact. The right of withdrawal is not allowed in the case of:
- purchase of sealed packaged products, returned with the package no longer sealed;
- products not substantially integrated or which have damages, differences, deterioration and / or alterations of any kind;
- goods that by their nature cannot be returned or that risk deteriorating or altering rapidly;
- food, beverages or other household goods for current use.
Delivery costs for returning products are charged to the customer; Any expense supported by the customer for the return will not be refundable. If the right of withdrawal is exercised in accordance with the provisions contained in this section, Sugarmania will refund the full amount of the products rendered.
In the event that the return does not comply with the terms and general conditions specified in the par.4 of these General Terms and Conditions of Sale, no reimbursement of the sums already paid to Sugarmania; However, the customer can receive the products in the conditions in which they were returned to Sugarmania. If you do not wish to receive the products in the conditions in which they were returned, Sugarmania It is authorized to retain the products and sums already received.
4.2 / Time and reimbursement procedures
After the products have been returned, Sugarmania will verify the compliance of the products according to the conditions indicated in paragraph 4 above. When Sugarmania will be able to confirm that these conditions have occurred, Sugarmania will send an e-mail confirming the acceptance of returned products.
Whatever the type of payment used by the customer for the purchase, the reimbursement procedure will be carried out within thirty (30) days from sending by Sugarmania email confirming the acceptance of returned products. The amount paid corresponding to the returned items will be refunded by Sugarmania to those who made the payment.
5 / applicable law and rights protection
The contracts concluded with Sugarmania through the site they are governed by Italian law and in particular from the Italian Legislative Decree of 6 September 2005, the No. 206 on distance contracts and by the Italian Legislative Decree of 9 April 2003, the N ° 70 for aspects relating to e-commerce.
Pursuant to Articles 140 and 141 of the Consumer Code, the Customer has the right to act to protect its interests through a consumer association or to promote an attempt at a cross-legislation for the resolution of any disputes. Alternatively, the customer has the right to promote an ordinary judgment for the resolution of disputes arising from the interpretation, execution and validity of these General Terms.
6 / Contacts
For information and / or communications you can send an email to info@sugarmania.it, call us at +39 3207212801 or write to the company headquarters inVia Pescarito, 79 -10099 San Mauro Torinese (TO)